The Workshop
The program highlighted how today’s increasingly diverse workforce requires targeted practices and inclusive workplace cultures. Through presentations and interactive sessions, participants gained both theoretical insights and practical tools to create workplaces where every employee feels valued and empowered.
Presentation & Participants
The workshop was officially opened with remarks on behalf of the Deputy Minister of Tourism by Ms Annita Dimitriadou, Director of Tourism.
Speakers included:
- Andrian Jobson – Behavioral Consultant, Coach, Mentor (Growth Principals, Australia)
- Panayiota Constanti – Coordinator, Cyprus Diversity Charter, Center for Social Innovation
- Eva Tzoumpa – HR Services Consultant
- Ms Yianna Orphanidou – Associate Lecturer in Hospitality and Tourism, University of Nicosia
The audience featured hotel directors, HR professionals, and industry representatives, creating a valuable space for dialogue between decision-makers and practitioners.
Key themes and discussions included:
- The hospitality workforce is becoming increasingly diverse, making targeted practices and inclusive workplace cultures essential.
- Introduction of European Diversity Charter initiatives and their adaptation in Cyprus.
- The business value of diversity: improving employee well-being while enhancing guest experience.
- Interactive sessions enabled participants to share challenges, perspectives, and practical approaches.
The Diversity in the Hotel Industry Workshop marked a significant step in advancing inclusive practices within Cyprus’ hospitality sector. By bridging theory with hands-on approaches, the event helped hotel leaders and professionals see diversity not as a challenge, but as an opportunity for growth, innovation, and stronger business outcomes.
Acknowledgements
This initiative by Eva Tzoumpa was made possible with the support of the Deputy Ministry of Tourism, Ayia Napa Municipality, University of Nicosia, and Aktea Beach Village. The Cyprus Hotel Association (ΠΑΣΥΞΕ) and the Cyprus Hotel Managers Association (ΠΑΣΥΔΙΞΕ) also endorsed the workshop, underlining its significance for the hospitality industry in Cyprus.
